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New seller?

How do I issue store credit to a customer?

  1. Find the transaction using the transaction look up tool (NOTE: you'll need the last five characters of the transaction ID).
  2. Click on
  3. Select the customer that will receive the store credit using the dropdown 
    (if a customer was attached to this sale, he/she will be automatically attached).
  4. Click on the refund button.
  5. Click on the store button.
  6. Enter the value you wish to issue, then click ACCEPT.